The receiving dock is ground zero of the supply chain labor crisis. Loading and unloading freight from trailers, trucks and shipping containers are arduous, repetitive tasks plagued by high turnover. Even with regularly available staff, manually unloading freight and the constant lifting and twisting results in fatigue and inconsistent, declining productivity.
These challenges on the loading dock are characteristic of greater pressures facing supply chains from the rise of e-commerce. Often referred to as the “Amazon Effect,” businesses must lower logistics costs while keeping up with stricter service level agreements (SLAs). This new model forces supply chains to transform, modernize processes, and enlist innovative technologies to remain competitive.
This white paper examines the specific labor, operational and technological challenges on the loading docks of distribution centers (DCs) and introduces a new solution to help deliver the performance modern supply chains require.