PL Developments (PLD) is a leading manufacturer of over-the-counter (OTC) pharmaceuticals and consumer healthcare products serving virtually every major retailer in the U.S.
With manufacturing and fulfillment operations encompassing 12 warehouses and 1.2 million sq. ft. of space in California, Florida, New York and South Carolina, PLD delivers approximately 50,000 shipments a year to well-known retailers and wholesalers such as Walgreens, Target, BJ’s Wholesale and Rite-Aid Pharmacy.
PLD’s transportation team was working in a decentralized manner, with carrier routing decisions being made by staff at each of its locations, who were relying on multiple, non-integrated systems to manage their work. The company’s existing system provided carrier rating support with limited load and mode planning for LTL and truckload shipments, but lacked small parcel rating and shipping capabilities.
Additionally, the system did not provide carrier times-in-transit to support accurate delivery planning. Freight audit and invoicing was handled on two disparate systems, which resulted in extra steps to merge invoicing data for analysis.