About This Report
The O2C process is integral to a company’s ability to enhance customer relationships while efficiently and effectively earning revenue for products and services delivered.
This report, compiled of results from APQC’s research and sponsored by Esker, highlights the key drivers for an effective O2C process and the benefits of automation, including:
This report also details the activities encompassing the end-to-end O2C process, highlighting the special concerns surrounding order management and the need to coordinate it with accounts receivable (AR) activities and cash management.
Sharing results from APQC’s Open Standards Benchmarking research and Transformation in Order-to-Cash research, this white paper from APQC also details key drivers for an eective O2C process and the benefits of automating specific O2C activities.