LightBulbs.com Doubles Shipping Throughput with Logistyx Solution

Lightbulbs.com Doubles Shipping Throughput Without Adding Staff

Service Lighting and their online superstore, LightBulbs.com, have provided lighting solutions for more than 1 million businesses and homes since 1951. When Paul McLellan, President, launched the company’s online store in 1996, he knew that technology was going to drive the growth of their company. Now, their ecommerce site brings in 80% of their business.

Business Challenge

LightBulbs.com had six shipping workstations, all with standalone, carrier-provided shipping software. The shipping process was cumbersome.

“Shipping was our biggest bottleneck,” McLellan said, “We needed to find a way to automate our process and increase productivity.”

The Solution

LightBulbs.com was able to go from six shipping workstations to two stations, combining the Logistyx shipping software, Rice Lake iDim 3D Dimensioning systems and two Size-IT mobile dimensioning calculators.

They gained tremendous efficiency. When sales doubled in their peak season, they were able to handle all of the shipping volumes on the two shipping workstations without adding staff.

OnDemand Webcast

To learn more about the LightBulbs.com solution, view the OnDemand Webcast where Paul McLellan, President of LightBulbs.com will share how the company's logistics operations created an integrated shipping and dimensioning solution that enables the online superstore to absorb sudden, large spikes in shipping volume and all without adding additional staff.