Future-Proof Your DC With Voice Directed Workflows
Perpetual, exponential growth in online shopping continues to put immense pressure on distribution centers (DCs) and order fulfillment operations. Maintaining high order accuracy rates is among their biggest challenges. Consumers expect seamless and flawless online shopping experiences. Anything less than perfect — from a poor customer experience to a cumbersome returns process — reflects negatively on the business and can prove costly.
The increase of stock keeping units (SKUs) in warehouse operations has had a significant impact on accuracy rates. As online retailers continue to adjust their product offerings to match consumer demand, their warehouse operations must maintain the flexibility to manage this growth — and accuracy — as they pick, pack, ship and receive.
Typically, businesses home in on a single operational or process challenge, and then invest in a solution that solely resolves that issue. However, to achieve the best results, it’s important to look holistically at the entire operation — including put-away, restocking, replenishment, pick-and-pack, and let-down — and then consider applying scalable and flexible technology solutions in multiple areas.
This white paper explores how selecting adaptable technologies that can grow alongside their e-commerce operations — such as robotics paired with voice technology — contributes to the establishment of best-in-class processes and workflows.
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