FedEx 2020 Global Citizenship Report

FedEx’s 12th annual Global Citizenship Report covers corporate social responsibility strategies, goals, programs, and progress.

Multiplying Opportunities Through Innovation

As we (FedEx) release this report, the world is grappling with the novel Coronavirus COVID-19 pandemic.

During these unprecedented times, FedEx is one of the only companies in the world with the networks and capabilities to keep commerce and aid moving.

With the health and safety of our team members as our top priority, FedEx is on the front lines of providing relief, building upon decades of experience in dealing with natural disasters and medical challenges.

This experience and our company values will continue to make FedEx absolutely essential to providing support on a global scale.

This is critical because the world is depending on us now more than ever.

It’s Who We Are and What We Do

Please take a moment and visit here for the latest on how FedEx is responding to the outbreak, with a focus on Safety Above All.

As you’ll see in the following report, we’re committed to putting our CSR strategy to work for the benefit of the global economy, our people, and the environment - and we’ll carry that commitment through as the world responds to and recovers from this pandemic.

Multiplying Opportunities for the Economy, Our People, and the Environment Economy: Multiplying Growth for Our Business and Society

FedEx supports the ingenuity of business owners and powers the economy in a number of ways.

We fuel the explosive growth of e-commerce.

As we maintain a market-leading portfolio for e-commerce - the fastest-growing segment of our business - we do so with a sharp focus on customer needs and the environment.

FedEx Corporate Social Responsibility Strategy Multiplying Good

With a global reach and purpose-driven mission, we connect the world responsibly and resourcefully.

At the core of our business, we enable economic growth for customers through access to markets and innovation, link businesses through a diverse portfolio of products and services, and create opportunities for people in more than 220 countries and territories.


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