Dock Scheduling and the Retail Industry

It is referred to by different names; dock scheduling, appointment scheduling, bookings, or time slotting – yet retailers worldwide share similar challenges related to planning loads in and out of their warehouses.

The purpose of this eBook is to provide valuable insights which retailers may relate to, whether they perform traditional inbound scheduling to a distribution center, inbound to stores or outbound pick-ups.

We hope readers will find these true stories informative and will inspire them to continue improving their planning and scheduling.

Retailers were among the early adopters of a dock appointment scheduling process; enforcing a disciplined schedule.

The challenge
The challenge is that most have not modernized their process in decades beyond replacing the phone calls with emails and paper calendars with spreadsheets.

With the incessant pressure on reducing supply chain costs, warehouses are looking to reduce the labour hours spent on scheduling, obtain better visibility via KPIs, as well as improving reporting for on time arrivals and unloading duration in order to make their receiving and shipping operations more
efficient.

In this eBook, you’ll find brief solutions to real problems as well as full-length case studies. Find out how an automated dock scheduling system solves the scheduling madness in the retail industry.


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