Boost the Power of Your Trading-Partner Network

End-to-end supply chain visibility is becoming more challenging even as it becomes more critical, making increased connectivity between trading partners essential.

Improve Visibility, Collaboration, and Customer Experience

Two trends explain the situation:

The increasingly digital nature of commerce, which changes the terms of competition. Companies are more competitive as part of network of partners than when they try to compete on their own.

No one company can deliver everything a customer needs, let alone wants. Having access to information (data) within your trading-partner network is essential to effective logistics planning and orchestration.

A shift in thinking about brand differentiation. Supply chain and logistics leaders now view enhanced customer experience (CX) — and not costcutting — as their differentiator and value driver, according to a recent survey of professionals.

Building long-lasting, loyalty-building customer experiences requires new capabilities that are strengthened by data-sharing and visibility among trading partners.

This new environment is challenging supply chain leaders to take a fresh look at their partnerships in the context of newly emerged best practices for frictionless, high-performance operations. This guide elaborates on survey findings that paint a picture of how CX-focused supply chains are working with partners in dedicated networks to stay competitive.

Log in to download this paper.
Remember me.
Forgot your password? · Not a member? Register today!

What’s Related

5 Signs You May Need a More Modern Supply Chain Solution
Like the supply chain itself, applications are constantly changing; are yesterday’s applications preventing your organization from reaching its full potential?
Data Insight and Analysis Tool
Can Trade War Tensions Between the U.S. and China Lead to Changes in the Global Supply Cha...
Planning for Less Disruption in the Wake of Severe Weather and Disasters
Responding to Disruptive Delivery Models and Rising Ecommerce in Asia-Pacific
More News
How Supply Chains are Becoming Resilient Amid Disruptions
The 2020 Supply Chain Innovation Survey results reflect a year that was among one of the most challenging for supply chains in recent history, but also one of the most informative.
Supply Chain 2020 Innovation Update
Research shows a focus on building resiliency against disruption.
5 Signs It’s Time to Modernize Your Supply Chain Technology
Is it time to modernize your supply chain technology? This quick checklist helps reveal the signs of an outdated system that may be holding you back. It will also highlight key ben...
More Resources