Serving the Customer Faster and Faster
The reduction in the time it takes for products to be made available to customers places great demands on logistics. A registered order must be immediately integrated into the preparation flow for rapid delivery to the carriers. Warehouses can no longer simply manage a daily order book, but must now think in terms of time.
The way operations are scheduled has been completely reinvented. Especially since activities can vary greatly within a few hours. Automated order preparation combined with a high-performance IT tool allows continuous optimization of operations. It is no longer necessary to wait for the processing of previous orders to be finalized before launching new preparation missions.
In the warehouse of the future, the automation of logistics processes will primarily be aimed at speeding up picking. The time between placing an order and dispatching it will become shorter and shorter.
Dealing with customers who can easily switch from one brand or supplier to another, preparation errors can no longer be tolerated.
Automation eliminates picking errors and introduces controls at the various stages of the circulation of goods in the warehouse (identification, weight, measurements, etc.) so that errors are now a thing of the past.
In addition to improving customer satisfaction, the economic benefits are significant: fewer returns to process and less marketing expenditure to compensate for lost market share. With the generalization of automation, the warehouse of the future will allow for seamless logistics.
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