Ashley Furniture Increases Productivity, while Decreasing Operating Costs

Furniture manufacturer and retailer increased productivity and expanded globally

Ashley opened its first HomeStore in 1997 and within 10 years it had become the top furniture retailer in the U.S.

This explosive growth brought supply chain challenges, including improving inventory accuracy, adding RF-directed workflow and managing inter/intra building replenishment efficiencies.

Because of the fast-changing nature of the furniture industry and Ashley’s commitment to continuous process improvement, the company needed a supply chain software solution that could adapt to its evolving business needs. Furthermore, the company’s demanding 24/7 parameters for service-call response necessitated a solution that could be supported and improved with its own in-house team.

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