For those who spent the past holiday season struggling with inaccurate orders, delayed shipments, and dissatisfied customers, improving fulfillment operations is likely to be a high priority this year.
The challenge? Handle a tremendous surge in volume while delivering the right products on time at a reasonable cost to ensure customer satisfaction. The solution? Follow these strategic steps to achieve optimal fulfillment performance.
Successful fulfillment begins with strategic and tactical planning well in advance of the holiday. Take time to identify objectives and the steps needed to improve holiday fulfillment for the coming year. Establish projections for holiday sales volume early on, paying special attention to key dates such as Black Friday and Cyber Monday. Share these projections with any fulfillment and/or transportation partners, so they can prepare accordingly. Learn more by viewing the whitepaper.