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HfS Research Company Profile

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HfS Research USA
One Mifflin Place, Suite 400, Harvard Square
Cambridge, Massachusetts, 02138
(800) 449-4206
www.hfsresearch.com
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HfS’ mission is to provide visionary insight into the major innovations impacting business operations: automation, artificial intelligence, blockchain, digital business models and smart analytics. We focus on the future of operations across key industries.


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See More, Do More, Be More: The Future Belongs to Organizations with Intelligent Operations
This study conducted by HfS Research, supported by Accenture, highlights the essential components of Intelligent Operations against the backdrop…

 




HfS Research in the News

The Future Belongs to Organizations with Intelligent Operations
According to new research from HfS and Accenture intelligent operations is key to keeping pace with customer expectations and driving superior business outcomes, the move to intelligent operations is fast becoming make-or-break for many organizations.


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HfS Research on the Web

Research | HFS Research
Phil's 2018 Disruptor Awards! Who needs a #digital strategy when just being bloody funny will do... 19 Predictions for 2019: Integrated Automation replaces Digital as the industry's focal point
Search | HFS Research
Phil's 2018 Disruptor Awards! Who needs a #digital strategy when just being bloody funny will do... 19 Predictions for 2019: Integrated Automation replaces Digital as the industry's focal point
Business Process Automation Solutions | IBM
Simple automation of business processes can eliminate errors, reduce biases and perform transactional work in a fraction of the time it takes humans. And with the application of artificial intelligence, these point robotic process fixes have now evolved into intelligent interactions and processes.
Gartner: 96% of customers are getting real value from RPA ...
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Robotic process automation software | Pega
Strategic automation starts with the right data. The Opportunity Finder feature of Pega Workforce Intelligence™ uses machine learning to identify where and when to automate for maximum impact.
EY - Working with the analyst community - EY - Global
EY’s global Analyst Relations professionals work with the analyst community to assist them with their research and to help them gain insights into how we deliver value for our clients.
Resources - Hexaware
Webinars: Implementing chatbots on PeopleSoft to enhance operational efficiency and provide better user experience
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