Beyond Philosophy Company Profile

Company Information
550 North Reo Street
Suite 300
Tampa, Florida, 33609
866-649-6556, 813-936-4000
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Founded in 2002 by customer experience author and thought leader Colin Shaw, and business partner David Ive, Beyond Philosophy has since become a leader in helping organizations to create deliberate, emotionally engaging customer experiences that drive value, reduce costs and build competitive advantage.

The company specializes in strategic consultancy services, customer research, training and education. Beyond Philosophy has pioneered new, proprietary methods for analyzing both the rational and emotional sides of the customer experience.


The Evolving Online Community
Online communities are, arguably, the most attractive and engaging customer experience management (CEM) tool around. Why? Well, to start with,…


Beyond Philosophy in the News

Internaut Day: 25 Years of the World Wide Web
Happy Internaut Day! Thanks to Sir Tim Berners-Lee, web inventor and founding director of the World Wide Web Foundation, the scientist and academic whose visionary and innovative work has transformed almost every aspect of our lives.
Amazon’s Destructive Culture Exposed - or Not?
If Amazon’s workplace culture is despotic as the NY Times article said it is, then their product and the resulting Customer Experience would…

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Beyond Philosophy on the Web

Educational Leadership Philosophy – The Principal of Change
I wanted to think about my own “Educational Leadership Philosophy” and put it into words as I come into the new school year. As I write this down, I love the picture below that reminds me it is not only what we say, but what we do that matters.
PhD in Organizational Leadership | IWU
Overview. The Doctor of Philosophy with a major in Organizational Leadership includes both onsite classes in Indiana and online coursework. Its mission is to provide a Christ centered, innovative, and challenging doctoral program, which enables students to become accomplished in current knowledge, best practices, research, self-directed learning, and teaching.
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