Interest in crowdsourcing increased in popularity throughout the COVID-19 pandemic as businesses and logistics operators sought innovative ways to move goods quickly through the last mile and into customers’ hands.
If you’ve used food delivery services like GrubHub and Postmates, you’re already familiar with crowdsourced delivery.
Other services, such as DoorDash, Instacart, and Shipt, have made strong headway into online grocery and other e-commerce spaces by providing gig workers who pick, purchase, and deliver items within hours.
Though consumers spearheaded the demand for these types of services, it was only a matter of time before B2B options began to spring up.
While it wasn’t so long ago that the logistics sector had to figure out how to meet demands for two-day delivery, now consumers expect some of the items they purchase online to arrive within hours instead of days.
Crowdsourcing offers one option for businesses of all sizes to meet that demand.
Same-day delivery presents some logistical challenges that most standard parcel carriers and couriers aren’t equipped to handle. Some of these challenges include:
Incorporating a crowdsourced delivery option into your company’s broader logistics and fulfillment plan may help to overcome some of the challenges listed above through the following benefits:
While crowdsourcing doesn’t provide a standalone solution for fulfillment, it can certainly help to expand your same-day delivery capabilities. If trends continue, crowdsourced delivery will soon become a standard part of fulfillment models for small businesses and major retailers alike.
About Phoenix Logistics
Strategic Real Estate. Applied Technology. Tailored Service. Creativity. Flexibility. These fundamentals reflect everything we do at Phoenix Logistics. We provide specialized support in locating and attaining the correct logistics solutions for every client we serve. Most logistic competitors work to win 3PL contracts, and then attempt to secure the real estate to support it. As an affiliate of giant industrial real estate firm Phoenix Investors, we can quickly secure real estate solutions across its portfolio or leverage its market and financial strength to quickly source and acquire real estate to meet our client’s needs.