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University study: what supply chain teams need right now is women

New research by University of Akron faculty indicates supply chain teams composed of all women achieve the best performance


The COVID pandemic has brought about significant supply chain disruptions, including port congestion and supply shortages. Given these challenges, now more than ever, the U.S. needs collaborative supply chain professionals, noted University of Akron, in announcing insights from a research article by faculty. The research article by Siqi Ma, Ph.D., assistant professor in the Department of Management at The University of Akron, suggests that the collaborative supply chain professionals needed right now to solve these issues are likely women.

Ma and co-authors John Aloysius, Ph.D., professor and the Oren Harris chair in logistics at the University of Arkansas and Li Hao, Ph.D., senior economist at Amazon Web Services, penned a research study titled “Women are an Advantage in Supply Chain Collaboration and Efficiency.” The research was based on a laboratory experiment using different gender pairings on the teams involved.

The co-authors’ research determined that:
• Women are more collaborative than men when making interfirm supply chain decisions. Collaborative behavior here means firm agents are working together to maximizes joint gains.
• Both men and women are more collaborative when working with women because they expect their female supply chain partners to be more collaborative.
• Supply chain teams composed of all women achieve the best supply chain performance (highest supply chain efficiency) in comparison to mixed-gender teams and all-men teams.

When collaboration matters, the researchers recommend firms hire more women not just to fulfill a diversity requirement, but rather because it is good business. Gartner, Inc.’s 2020 Women in Supply Chain Survey shows that only 39% of general supply chain jobs are currently held by women (up from 35% in 2016) and only 17% of top supply chain positions are held by women (up from 9% in 2016).

Not only does the research show it a wise decision to hire women, but firms must consider providing benefits such as flexible work schedule, paid leave, childcare etc. to attract and retain more women working in the supply chain field, the university’s research announcement added.


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