Many organizations now realize the benefit of capturing shipping data with parcel shipping technology and using Business Intelligence to streamline shipping processes in order to expedite speed and improve cost efficiency.
Moreover, senior leadership at these organizations are adopting digital technologies and implementing digital automation to cultivate shipping as a core business capability.
But technology isn’t new to shipping. For example, carriers such as UPS, FedEx, and DHL have long used electronic data interchange (EDI) to transmit information to shippers, and some logistics professionals are using Transportation Management Systems (TMS) to execute complex, multi-modal freight shipments across the globe.
However, studies have found not everyone is ready to adopt new technology, particularly when it comes to parcel shipping. According to the Gartner 2019 Market Guide for Multicarrier Parcel Management Solutions, “Most companies today operate in reactive execution mode for parcel and are missing great opportunities to optimize and consolidate their parcel shipping as well as shop for more varied rates and/or services.”
While the reason for slow technology adoption rates in parcel shipping isn’t immediately evident, most industry analysts agree, given the rise in e-commerce and the pressure created by the likes of Amazon and Alibaba, companies are reaching the point of no return – where technology is no longer a “nice to have,” it’s a “must-have” to successfully – and cost efficiently – meet today’s consumers’ same-day/next-day delivery expectations.
In fact, a recent State of the Industry Report prepared by A. T. Kearney envisions a future with digitally connected, flexible supply chains from end-to-end. Per the report, “Inevitably winners and losers will emerge as companies that make the right technology investments and strategic choices outperform others.”
Fortunately, now is the perfect time to invest in new parcel shipping technology for four key reasons:
Today’s parcel shipping systems aren’t just tactical execution tools – they’re the secret sauce in leading companies’ formulas for decreasing net landed cost of goods.
Related: How a Transportation Management System (TMS) for Parcel Shipping Empowers Shippers
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