Temando

Target Corp. has agreed to purchase grocery-delivery startup Shipt Inc. for $550 million, stepping up its challenge to Amazon.com Inc. and Walmart Inc. by speeding the rollout of same-day shipping.

The cost of free shipping can be especially onerous for smaller e-commerce companies, but it's even impacting Amazon and Target, two of the giants often considered responsible for popularizing the trend to begin with.

This eBook dives deep into aspects of the customer experience to help you consistently delight your customers.