Reverse Logistics

An Illinois-based non-profit helps firms reduce their excess inventory while advancing their ESG initiatives by contributing to the next generation of students.

An Illinois-based non-profit helps firms reduce their excess inventory while advancing their ESG initiatives by contributing to the next generation of students.

On this episode, Stanley Fawcett, Michael Knemeyer and Markus Greschberger discuss what supply chain managers can learn about complexity from Jackie Chan. SCMR’s Editorial Director Bob Trebilcock hosts.

On this episode, Stanley Fawcett, Michael Knemeyer and Markus Greschberger discuss what supply chain managers can learn about complexity from Jackie Chan. SCMR’s Editorial Director Bob Trebilcock hosts.

Reverse logistics can no longer be considered a standalone capability. It should be seamlessly incorporated into the end-to-end supply chain as a standard process—contributing to the delivery of a superior customer experience while being mindful of cost and sustainability impacts.

This decision comes at a time when DHL Supply Chain continues to see impressive growth, for its e-commerce business, which saw a 15% annual growth rate over the 2021 Peak Season, coupled with total national retail returns climbing 78%, to more than $761 billion, according to data issued by the National Retail Federation. And the company said that this level of growth was commensurate with what it called substantial returns volume growth, from 2020 to 2021.

ReverseLogix's returns management system is expected to help DHL Supply Chain when it comes to receiving, inspecting, and processing returns and exchanges quickly while following consistent rules and policies

GXO Logistics Inc. reported fourth quarter revenue came in at $2.3 billion, marking a 28% annual increase, when it was still part of XPO Logistics, for a new company high. Net income came in at $56 million and was up 10.8% annually, and operating income, at $63 million, was up 20.6%. Adjusted EBITDA also saw a new high, at $167 million, rising 12.6% annually. For calendar year 2021, revenue, at $7.9 billion, rose 21.5%, with operating income at $151 million.

The costs associated with returns management are about 75% higher than they were just four years ago - and they're projected to keep climbing, land with labor and freight transportation expenses on the rise amid narrow profit margins, manufacturers who invest in reverse logistics can create a significant advantage over the competition.

This guide outlines the benefits and capabilities of the MPO platform, as well as a practical overview of why a unified and converged approach is critical to running an efficient and cost-effective reverse supply chain that drives superior customer satisfaction.

A new AI-enabled Reverse Logistics solution helps eCommerce retailers and 3PLs accelerate the resale of returned goods by reducing the processing time up to 25% with robotic automation.

In this solution brief, we cover how automating returns processing accelerates the resale of returned goods and as an added bonus we detail 3 ways robotic package sortation reduces shipping cost with less labor.

Download this white paper discussing the top return-related challenges companies are managing right now and explains how they can use technology to manage the product returns process more profitably in the e-commerce age.

A UPS spokesman noted that the peak holiday shipping season remains intact, based on the significant—and record-breaking—number of holiday returns it is handling. As an example, for the holiday shipping season (including returns), which it defines as running from November 14-January 22, UPS said it will handle more than 60 million return packages, which represents a new record, equating to an expected increase of more than 10% over the previous record, for the company’s holiday returns, set in 2020, at around 55...

With the rise of e-commerce, more packages than ever are coming back. Different approaches to managing outsourced relationships can produce different results.