Samsung’s Galaxy Note 7 Recall: Lessons for Procurement and Supply Chain Teams
November 1, 2016
With a big push in the technology industry to roll out upgrades and launch new products as quickly as possible, the rush in production and innovation can’t come at the expense of quality control.
Samsung Asks Its Employees to Question Their Work
November 1, 2016
Samsung Electronics Chief Executive Kwon Oh-hyun today said the South Korean tech giant must improve, as it reels from the costly withdrawal of its Galaxy Note 7 smartphone.
Best Practices for Negotiating with Key Suppliers
October 28, 2016
One hundred fifteen survey respondents were asked to answer scaled questions on specific practices, as well as open-ended questions about their company’s overall approach to supplier relationship management.
20 Best Practices for Negotiating and Managing Key Supplier Relationships
September 12, 2015
As senior management places greater emphasis on sourcing and procurement as a means to gain competitive advantage, procurement is moving from the back office to the boardroom.
Why Emotional Intelligence Matters in Negotiations
September 11, 2015
The term “emotional intelligence” has become a fixture in discussions about leadership success, but it is equally relevant to successful negotiation.
Negotiating & Managing Key Supplier Relationships
September 10, 2015
The twenty practices described in this study combine to form a systematic and comprehensive approach to managing key supplier relationships.
Raytheon’s Supplier Relationship Management
July 27, 2015
Raytheon is on a mission to be the Customer of Choice and earn preferential treatment from its suppliers, and to get there, the defense contractor is looking to a Supplier Advisory Council for advice, ideas, and innovation.