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Keeping Pace with Walmart’s On-Time Delivery Requirements
February 5, 2018
Walmart announced new "On Time & In Full" or OTIF guidelines for suppliers, and is the next evolution of the Supply Chain Reliability program, the last big buzzword was "Must Arrive By Date" or MABD, which generally required you to deliver your products within a 4 day window, but the big change with OTIF is that you now need to deliver your products within a 1 day window and on the exact date, and it must be the full purchase order.
Retail Networks: The Answer to Omnichannel Integration
February 4, 2018
In this white paper, you will learn how Retail Networks bring together communities of retail trading partners to provide a seamless shopping experience for consumers.
Same-Day Delivery – The Next Retail Game-Changer
January 25, 2018
Balancing cost and service levels for optimal customer – and retailer – satisfaction.
The Viability of Modern Pick-to-Light Systems
January 9, 2018
How Advances in Hardware and Software Address the Challenges of Omnichannel Fulfillment.
Manhattan Associates’ Connie Taylor receives WIT Women of the Year Award
December 18, 2017
Award recognizes Taylor’s role in launching a groundbreaking omni-channel platform, as well as efforts to support education and advancement of women professionals.
Omni-Channel Supply Chain Management
December 13, 2017
The dual wholesale and retail sales model of global branded apparel company VF Corporation, magnifies the difficulty of successfully operating an omni-channel supply chain, but the company is meeting these challenges on multiple fronts with strategic initiatives ranging from inventory visibility to global talent management.
Creating Superior Customer Experiences through an Optimized Supply Chain
November 28, 2017
This paper describes in detail the Jagged Peak ACES model and how it can be used as a methodology for measuring each element of the order lifecycle and its impact on customer experience.
Reinventing Retail: 10th Annual Zebra Shopper Study
November 16, 2017
Highlights and key findings from the 2017 Global Shopper Study, the 10th annual survey analyzing shopper satisfaction and retail technology trends.
Making eCommerce Logistics Fulfillment Channels Work in Today’s Direct-to-Consumer Market
November 13, 2017
If brands can give customers a reason to buy directly from them - and provide adequate fulfillment - direct sales can be a successful channel.
How Repurposed Retail Space can Enable a Hybrid Approach to E-commerce Fulfillment
November 13, 2017
The future belongs to organizations that have the flexibility to adapt to how consumers prioritize choice, speed and convenience on a purchase-by-purchase basis through a true omni-channel experience.
Jagged Peak Expands FlexNet Fulfillment Network with New Partner LEGACY Supply Chain Services
November 10, 2017
Jagged Peak, Inc., a subsidiary of Singapore Post Limited and a leading provider of enterprise software and global end-to-end ecommerce solutions, has expanded its FlexNet fulfillment network in the U.S. and Canada with LEGACY Supply Chain Services.
The High Cost of Poor Customer Service
September 20, 2017
A logistics provider that has the skills and experience to manage a multifaceted omni-channel fulfillment process and can prioritize customer service every step of the way.
DOM’s impact on customer experience
August 4, 2017
Distributed order management suppliers and users tout its ability to strengthen the customer experience through better ties to store-level systems to improve buy-online/pickup-in-store efforts and to empower store associates.
How to Better Manage Your Reverse Supply Chain
August 1, 2017
By partnering with a 3PL, retailers benefit from greater controls over the entire supply chain resulting in improved inventory management, increased visibility, reduced costs and enhanced risk management.
Retailer’s Current & Planned Future Omni-Channel Services
July 6, 2017
Information on all channels is shared in real-time and the role of retail stores is changing, customers need more professional help from staffs and want to choose, find and pay for products faster and more easily.