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Tag: Omni-Channel


Top Story Omni-Channel


Making eCommerce Logistics Fulfillment Channels Work in Today’s…

If brands can give customers a reason to buy directly from them - and provide adequate fulfillment - direct sales can be a successful channel.

Omni-Channel Posts

Highlights and key findings from the 2017 Global Shopper Study, the 10th annual survey analyzing shopper satisfaction and retail technology trends. (November 16, 2017)

If brands can give customers a reason to buy directly from them - and provide adequate fulfillment - direct sales can be a successful channel. (November 13, 2017)

The future belongs to organizations that have the flexibility to adapt to how consumers prioritize choice, speed and convenience on a purchase-by-purchase basis through a true omni-channel experience. (November 13, 2017)

Jagged Peak, Inc., a subsidiary of Singapore Post Limited and a leading provider of enterprise software and global end-to-end ecommerce solutions, has expanded its FlexNet fulfillment network in the U.S. and Canada with LEGACY Supply Chain Services. (November 10, 2017)

This paper describes in detail the Jagged Peak ACES model and how it can be used as a methodology for measuring each element of the order lifecycle and its impact on customer experience. (November 07, 2017)

A logistics provider that has the skills and experience to manage a multifaceted omni-channel fulfillment process and can prioritize customer service every step of the way. (September 20, 2017)

(September 07, 2017)

Distributed order management suppliers and users tout its ability to strengthen the customer experience through better ties to store-level systems to improve buy-online/pickup-in-store efforts and to empower store associates. (August 30, 2017)

By partnering with a 3PL, retailers benefit from greater controls over the entire supply chain resulting in improved inventory management, increased visibility, reduced costs and enhanced risk management. (August 01, 2017)

Information on all channels is shared in real-time and the role of retail stores is changing, customers need more professional help from staffs and want to choose, find and pay for products faster and more easily. (July 06, 2017)

How 3PL Warehouses Can Maximize Productivity and Profits. (June 28, 2017)

This white paper will explore the impact of e-Commerce on reverse logistics, highlighting the customer driven process at the distribution center level. (June 07, 2017)

With the number of online shoppers expected to reach 270 million by 2020 - driven largely by the popularity of mobile devices - retailers need to rethink their ecommerce strategies in order to keep up. (June 07, 2017)

The goal of this shopper research was to understand attitudes toward returns, the connection between the experience and brand loyalty, and opportunities for retailers to differentiate themselves in the returns experience. (June 06, 2017)

This white paper looks closely at the value of using forward-looking assessments during parcel solution selection phase; explains how the right parcel system supports returns, supplier coordination, and order entry/e-commerce ratings and tracking. (June 02, 2017)










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