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Making eCommerce Logistics Fulfillment Channels Work in Today’s Direct-to-Consumer Market

If brands can give customers a reason to buy directly from them - and provide adequate fulfillment - direct sales can be a successful channel.

Latest Omni-Channel Posts

How Advances in Hardware and Software Address the Challenges of Omnichannel Fulfillment.

The dual wholesale and retail sales model of global branded apparel company VF Corporation, magnifies the difficulty of successfully operating an omni-channel supply chain, but the company is meeting these challenges on multiple fronts with strategic initiatives ranging from inventory visibility to global talent management.

This paper describes in detail the Jagged Peak ACES model and how it can be used as a methodology for measuring each element of the order lifecycle and its impact on customer experience.

Highlights and key findings from the 2017 Global Shopper Study, the 10th annual survey analyzing shopper satisfaction and retail technology trends.

If brands can give customers a reason to buy directly from them - and provide adequate fulfillment - direct sales can be a successful channel.

The future belongs to organizations that have the flexibility to adapt to how consumers prioritize choice, speed and convenience on a purchase-by-purchase basis through a true omni-channel experience.

Jagged Peak, Inc., a subsidiary of Singapore Post Limited and a leading provider of enterprise software and global end-to-end ecommerce solutions, has expanded its FlexNet fulfillment network in the U.S. and Canada with LEGACY Supply Chain Services.

A logistics provider that has the skills and experience to manage a multifaceted omni-channel fulfillment process and can prioritize customer service every step of the way.


Distributed order management suppliers and users tout its ability to strengthen the customer experience through better ties to store-level systems to improve buy-online/pickup-in-store efforts and to empower store associates.

By partnering with a 3PL, retailers benefit from greater controls over the entire supply chain resulting in improved inventory management, increased visibility, reduced costs and enhanced risk management.

Information on all channels is shared in real-time and the role of retail stores is changing, customers need more professional help from staffs and want to choose, find and pay for products faster and more easily.

How 3PL Warehouses Can Maximize Productivity and Profits.

This white paper will explore the impact of e-Commerce on reverse logistics, highlighting the customer driven process at the distribution center level.

With the number of online shoppers expected to reach 270 million by 2020 - driven largely by the popularity of mobile devices - retailers need to rethink their ecommerce strategies in order to keep up.