Forrester Research

In this Forrester Wave™ report, we take a deep dive into a 31-criterion evaluation of supplier value management platforms, we identified the nine most significant ones - Coupa, GEP, Ivalua, JAGGAER, Oracle, SAP Ariba, Workday, Xeeva, and Zycus - and researched, analyzed, and scored them.

With the number of online shoppers expected to reach 270 million by 2020 - driven largely by the popularity of mobile devices - retailers need to rethink their ecommerce strategies in order to keep up.

In this study, Forrester conducted an online survey 352 midmarket B2B eCommerce decision-makers, supplemented with three in-depth interviews to evaluate the state of eCommerce at midmarket B2B firms in the US, EMEA, and Australia.

According to a Forrester study, the U.S. B2B e-commerce is projected to grow from $780 billion in 2015 to $1.13 trillion by 2020, and companies that adopt a customer-centric approach to business are poised to capitalize on the ecommerce growth opportunity.

The maturation of multi-channel distribution has put added pressure on all major modes of freight transportation, with “Just-in-time” and “just-in-case” strategies now having to meet the “just do it” demands created by today’s highly impatient consumer.

Companies need to understand shoppers across all touchpoints, and must embrace all digital capabilities to harness the customer data that is actionable in the moment and can help drive greater lifetime value, all vital to delivering an exceptional customer experience.

The dinosaurs of today will become digital prey by 2020 unless they can learn to master digital - in which case, there is every possibility they can become tomorrow’s digital predators.

Improved Customer Experience And Supply Chain Optimization Are Leading Business Benefits Of IoT Solutions.

As CIOs transition from 2014 to 2015 and start to look ahead to 2016, five key themes in this global tech market forecast provide reference points for their tech budget plans.

The term "Internet of Things" (IoT) was first used nearly 15 years ago. While there’s been no single standard definition of IoT solutions since the possibilities of Internet of Things was first discussed, a variety of technologies are used in implementation (e.g., RFID tags, barcodes, and GPS technologies).