UPS resources

Achieving Just-In-Time operational objectives requires the coordination of Production Planning, Sourcing and Logistics.

Embracing Risk: It's Time to Capitalize on Untapped Opportunities - Globally and locally, big changes are affecting healthcare delivery - and they are here to stay. What’s more, these changes present unique logistics challenges.

Download the attached electronic white paper for more information about the challenges faced by transporters of temperature-sensitive pharmaceuticals and the best ways to solve them.

By 2018, there will be 130 million of them, spending nearly three times as much, up to $307 billion, five years from now.

In this, the 6th annual UPS Pain in the (Supply) Chain survey, evidence emerges of a coming shift in the healthcare supply chain, as executives look to their supply chains to drive business change and meet business goals.

In 2012, retail e-Commerce spending in the U.S. surged 15% to reach $186 billion, its second consecutive year of growth in the mid-teens. To put that growth rate in perspective, it was seven times greater than the corresponding growth rate for total U.S. retail spending.

In this Report, we showcase our achievements and challenges and provide detailed data and context about our actions. We also share information about how we work with others to address sustainability issues around the world.

With the increase of on line buying and sourcing of goods and services, educators, consultants, writers, and industry leaders have spent a great deal of time and resources attempting to improve the identification and selection of suppliers and the associated purchasing processes.

This year, the survey, conducted by IDC Manufacturing Insights, gathers insights from nearly 350 executives in North America, Latin America, Europe and Asia, on their current and upcoming plans for driving change in the “chain.” The following pages of this executive summary reveal the top findings around areas where high-tech logistics executives prepare to skillfully shift gears in their supply chains.

Organizational responsibility for executing UPS human resource policies and management approach as outlined with Allen E. Hill, Senior Vice President, Human Resources. Mr. Hill is a member of the Management Committee, which is responsible for setting and executing all UPS policy.

The direct-to-store approach—also known as distribution center bypass or direct distribution—keeps inventory moving from manufacturer to end customer by eliminating stops at warehouses along the way.

UPS commissioned research with comScore for the second consecutive year on what elements of the online shopping customer experience drive brand preference, customer loyalty, and recommendations.

UPS commissioned a study by comScore polling more than 3,100 online shoppers to gain insight into the consumer online shopping experience. Unlike most customer experience surveys, the study evaluates consumer shopping habits and preferences from pre-purchase to post-delivery, including areas such as free shipping and returns.