Latest UPS resources
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UPS 2017 Pulse of the Online Shopper™ Study
June 9, 2017
The 2017 UPS Pulse of the Online Shopper™ study, conducted by comScore, provides insights into online shoppers’ behaviors and preferences, results are categorized into three areas; constants, emergers, and movers.
The Growth of the Circular Economy
December 9, 2016
This report summarizes results based on a survey of the GreenBiz Intelligence Panel, consisting of executives and thought leaders in the area of corporate environmental strategy and performance, who provide their expertise and perspective on advances in corporate sustainability.
2016 UPS Pulse of the Online Shopper
November 20, 2016
The latest UPS Study shows avid online shoppers making more than half of their purchases with e-commerce, taking more control with smartphones, and technology is driving retailers to redefine their stores.
Recovering Lost Profits by Improving Reverse Logistics
November 8, 2016
With so much visibility into this market, we’ve noticed that companies have varying degrees of success managing reverse logistics - as well as varying degrees of missed opportunities when not paying attention to this part of the total supply chain.
Doing Business in a Changing China
June 2, 2016
How China’s Economy, Developing Middle Class and Regulatory Regime Are Altering the Logistics Landscape.
Consumers Demand More Flexibility When Shopping Online
March 20, 2016
UPS Pulse of the Online Shopper™ - A customer experience study 2014 - Retailers must address buyers' complex path to purchase.
Offsetting Product Lifecycle Challenges
March 2, 2016
Manufacturers looking to leverage aftersales as a differentiator face an obvious dilemma: Ramp-up their existing in-house capabilities or collaborate with a third-party provider – or possibly both.
UPS 2014 Corporate Sustainability Report
September 8, 2015
The first connections in the UPS network were made in the early 20th century, when few automobiles traveled the roads, before the world’s first airline took flight, and decades before computers introduced us to bits and bytes, this was also long before anyone gave serious attention to sustainability in any shape or form.
UPS Industrial Buying Dynamics Study
August 5, 2015
The challenges faced by industrial distributors are many, but they’re surmountable if companies are willing to re-examine how best to serve their customers’ needs today and tomorrow.
The Fifth Annual Change in the (Supply) Chain Survey
May 20, 2015
Optimized for Growth: High-Tech Executives Adapt to Meet Global Demands.
A Just-In-Time Supply Chain?
March 18, 2015
Achieving Just-In-Time operational objectives requires the coordination of Production Planning, Sourcing and Logistics.
The Seventh Annual UPS Pain in the (Supply) Chain Healthcare Survey
December 18, 2014
Embracing Risk: It's Time to Capitalize on Untapped Opportunities - Globally and locally, big changes are affecting healthcare delivery - and they are here to stay. What’s more, these changes present unique logistics challenges.
UPS Bringing More Control to Temperature-Sensitive Logistics
November 1, 2014
Download the attached electronic white paper for more information about the challenges faced by transporters of temperature-sensitive pharmaceuticals and the best ways to solve them.
Modern Spice Routes: The Cultural Impact and Economic Opportunity of Cross-Border Shopping
October 7, 2014
By 2018, there will be 130 million of them, spending nearly three times as much, up to $307 billion, five years from now.
UPS 2013 Pain in The (Supply) Chain Survey
April 9, 2014
In this, the 6th annual UPS Pain in the (Supply) Chain survey, evidence emerges of a coming shift in the healthcare supply chain, as executives look to their supply chains to drive business change and meet business goals.