Papers

Where Does Privacy Stop and Publicity Begin in the Logistics Industry?

A comprehensive look at the complex privacy problems encountered by 3PL providers in the modern logistics industry. By Mark Sell

December 12, 2016

Third-party logistics (3PL) providers are brought in to handle the intimate details of their customers’ supply chains.

The 2013 17th Annual Third-Party Logistics Study reported that 65 percent of its survey respondents use 3PL providers rather than insource their shipping needs. This represents a significant increase from prior years, which the study attributed to more companies recognizing the cost-savings that 3PLs offer.

This boost has made the market more competitive, leaving 3PLs searching for ways to stand apart from their competition. Content marketing and social media are tactics that can establish online brand visibility and trust, but both present serious privacy concerns for 3PL providers.


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