Mode Optimization Assists With Efficient LTL Shipments

When this hospitality company struggled with on-time LTL service at their hotels in Ohio, they began to analyze their current shipping environment and sought expertise from PITT OHIO to formulate a solution.

In the hotel and hospitality industry, on time delivery by 4:00 pm is critical to successful staffing and hotel operations. Additionally, hotels prefer deliveries during non-peak hours for guests and require the products to be available in the morning for staff to complete their job of cleaning and restocking guest rooms.

Without a dock at most locations, a lift gate is necessary and in most cases, the driver will need to enter the hotel to make the delivery. Serving as an extension to their business, the hospitality industry insists on friendly and courteous delivery drivers dressed in uniform.

In addition to service-sensitive requirements, the hospitality industry also experiences fluctuating shipping volumes throughout the month. Budgets are distributed to hotels at the beginning of each month and most spend their dollars in the first two weeks. At the beginning of the month, a hotel could receive an entire pallet, but by week three, the delivery may just be 1 box.