Ace Endico is a growing regional foodservice distributor in New York State. With growth comes the challenge to maintain and improve service while shipping larger volumes from the same physical space.
For Ace Endico, the key was to pick more cases in the same number of hours and load trucks more efficiently so drivers could leave on time to meet delivery targets and customer service levels.
Rob Johnson, Night Warehouse Manager, says that Ace Endico’s previous order selection process using wearable computers and barcode scanners made a hard job even harder, especially in the face of the growth demands.
Ace Endico selected the Lucas solution, which had incorporated best practices developed over hundreds of implementations into a comprehensive warehouse optimization solution.
The solution includes unique AI-based optimization that is embodied in Jennifer™, the brains, voice and orchestration engine of the solution. Secondly, the solution includes multi-modal voice-directed applications and a management console. The multi-modal voice-directed application runs on rugged mobile devices that could be used in freezer, cooler and dry areas of the DC.