Papers

How Electronic and Mobile Commerce Affect your Supply Chain

A complete look at how e-Commerce and m-Commerce are impacting traditional supply chain models. By John Sell

December 12, 2016

The Internet revolutionized how people form and foster relationships. For years, companies have sought to translate this unprecedented customer connectivity into business success.

Today, online and mobile commerce gives consumers the satisfaction of a quick and effortless shopping experience. In turn, this has transformed how companies manage their supply chains, since inventory availability and shipping times severely influence customer purchase decisions.

To remain relevant, companies must understand these trends and how they are impacting traditional supply chain solutions.

Background: When the world went online

E-commerce, the process of buying or selling goods over the Internet, has altered how consumers shop1. Instead of traveling to stores, they are comfortable buying and receiving products in the comfort of their homes, despite additional shipping expenses.

In 1991, the National Science Foundation allowed commercial businesses to operate over the Internet for the first time2. Companies immediately incorporated the Internet into their business models and the e-commerce revolution began.

After the turn of the century, the trend briefly plateaued as ill-conceived supply chain models landed some companies in bankruptcy. As a result, manufacturers and retailers took a step back to address logistics, privacy protection and accessibility problems.

Today, e-commerce has grown into a giant income stream that is expected to generate more than $370 billion U.S. sales by 20173. U.S. consumers aren’t alone in embracing the ease and accessibility of e-commerce; China’s online retail market is expanding quickly due to more than 78 percent annual growth.

While commerce conducted through desktop computers remains the preeminent choice for online shopping, the use of mobile devices is the new frontier.


Log in to download this paper.
Auto-login on future visits.
Forgot your password? · Not a member? Register today!

What’s Related

Companies

Related Companies
MD Logistics

Related Topics
Other
E-commerce
M-Commerce
MD Logistics
Omni-Channel
All topics

Resources

Returns in the Retail Supply Chain with a Specific Focus on e-Commerce
This white paper will explore the impact of e-Commerce on reverse logistics, highlighting the customer driven process at the distribution center…
Vendor-Managed Inventory Solutions in the Life Sciences and Pharmaceuticals Industry
Third-party logistics (3PL) providers specialize in maximizing their customers’ supply chain processes. In recent years, 3PLs have innovated…
Controlling Temperature in Pharmaceutical Supply Chains
A comprehensive analysis of temperature control processes as essential components of an efficient quality control process.
More Resources