Major disruptive forces of online shopping and increasing consumer connectivity have combined to establish a new on-demand retail economy that is blurring the lines among manufacturers, transportation and logistics (T&L) firms and retailers.
Many of these companies are reaching across previously existing industry lines to fulfill orders collaboratively and efficiently - or moving in that direction.
With 41% of consumers using two or more channels during the purchase process, achieving flawless fulfillment has become more of a challenge than ever.
To keep up with omnichannel demands, supply chain roles are blurring and encouraging collaboration, and manual processes are phasing out.
Access Reinventing the Supply Chain: The Future of Fulfillment Vision Study to find out how manufacturers, retailers, and logistics firms are preparing to meet new customer expectations, and what the future holds for omnichannel fulfillment, including: