Kurt Salmon and GT Nexus surveyed retail executives to assess their goals and confidence levels for supply chain visibility and fulfillment; our survey report identifies specific areas of improvement that can deliver significant ROI.
By GT Nexus
July 10, 2017
Winning in Retail is Difficult Today
When Nancy thinks of shopping today, she wants faster, better, newer and cheaper; she also wants it “right now and right here.” A retailer who wants a share of Nancy’s wallet better be prepared.
To win a share of Nancy’s wallet, retailers have prioritized Omni Channel, Speed to Market and Supply Chain Agility/Flexibility. Great aspirations indeed but do capabilities exist to build and support these goals? The numbers below speak for themselves.
Retail is a challenging battleground, both physically and digitally. Retailers are battling on two fronts.
- Traditional: Competition amongst retailers
- Non traditional: Uberization and Amazonization of commerce, CPGs going direct etc.
Today, this battlefield is dark. Information exists but it is beyond the control of the organization. It is invisible. 80% of the information that is needed to make decisions resides with external parties such as suppliers or 3PLs.