Retail strives to deliver on the promise of unified commerce.
However, planning organizations are hampered by a lack of system, process and organization integration to support the desired goals.
Boston Retail Partners’ 2016 Merchandise Planning Benchmark Survey explores current conditions and identifies practical ideas and opportunities needed for retailers to fully implement an omni-channel strategy.
Notable findings include:
While a majority of retailers recognize the importance of a synchronized retail merchandise, planning, allocation and store replenishment process many have yet to implement a unified approach across all channels.
How does your planning process measure up?