Avetta’s Auditing Service Accelerates Screening Process for Qualified Contractors

The Challenge

As a leading provider of infrastructure services to the wireless telecommunications industry, Vertical Limit plans, builds, modifies, optimizes, and maintains wireless networks across North America.

Cell towers are located in all types of environments, from swamplands to remote mountaintops to city streets - and they all must be accessed by Vertical Limit in time of repair or replacement.

Because these towers can have technical issues at any time of the day or night, the company depends on contractors to supplement staff whenever and wherever they are needed.

With human safety, a primary concern at these worksites, hiring qualified and well-trained contractors is an essential component of Vertical Limit’s business.

“Unlike traditional service companies, we send our contractors to places where few people have been before. Finding and approving qualified contractors is a time- and resource-intensive manual process that can take weeks,” said Justin Gillette, Director of Risk Management at Vertical Limit.

The Avetta Solution

Vertical Limit began working with Avetta as a supplier in 2013 and was impressed with the quality of the solution and training capabilities.

When they decided to become a customer of Avetta in 2017, the choice was easy for several reasons.

“Many of the large wireless carriers and other industry players were already using the Avetta solution. In addition, 60% of our existing subcontractors were in the system,” said Gillette. “Consolidating information on a single industry platform simplified the search process for us so we can find qualified contractors much faster.”

With the Avetta network, DocuGUARD, AuditGUARD, and InsureGUARD, Vertical Limit has improved search efficiency by over 50% with instant access to thousands of contractors across the U.S.

The company has also reduced supply chain risk with in-depth supplier audits and verification of contractor safety compliance and insurance. The solution has enabled geographical prioritization and screening of contractors to find best performers in specific regions.