New paradigms that leverage innovative technologies are overcoming fundamental flaws in current approaches and are offering the opportunity for disruption in the Fine and Casual Dining industry.
By One Network
March 31, 2017
Just as ride-share network companies such as Uber have disrupted the taxi industry, new multi-party cloud network platforms are helping disrupt the Fine and Casual Dining industry. These network platforms can severely disrupt the old guard in the industry by providing orders of magnitude of improvements in customer service and customer value.
The Fine and Casual Dining industry is under tremendous pressures. Restaurant visits and spending are down as consumers grapple with rising costs and stagnant wages.
In addition, as always, consumers are demanding fresh ingredients, plentiful choice and world-class service at affordable prices. Meanwhile, food safety and sustainability concerns require full traceability of source of supply on an ongoing basis. Simultaneously, businesses have evolved t depend on local distributors supplemented by international distributors and logistics providers. This has led to restaurant chains losing control of their supply chains because of the increase in supply chain complexity with growing number of stakeholders that must be coordinated to deliver meals to the consumer on time. For instance, a store manager may have to use several separate ordering systems to order supplies from different suppliers.
Fortunately, transformative innovations in technology and the advent of multi-party cloud computing platforms enable completely new models to address these growing challenges. These models can severely disrupt the old guard in the industry by providing orders of magnitude of improvements in customer service and customer value.