A Fresh Approach to Digital Transformation of the Restaurant Supply Chain

Just as ride-share network companies such as Uber have disrupted the taxi industry, new multi-party cloud network platforms are helping disrupt the Fine and Casual Dining industry.

These network platforms can severely disrupt the old guard in the industry by providing orders of magnitude of improvements in customer service and customer value.

The Fine and Casual Dining Industry is headed for a revolutionary change.

The Fine and Casual Dining industry is under tremendous pressure. Restaurant visits and spending are down as consumers grapple with rising costs and stagnant wages.

In addition, as always, consumers are demanding fresh ingredients, plentiful choice, and world-class service at affordable prices.

Meanwhile, food safety and sustainability concerns require full traceability of the source of supply on an ongoing basis. Simultaneously, businesses have evolved to depend on local distributors supplemented by international distributors and logistics providers.

This has led to restaurant chains losing control of their supply chains because of the increase in supply chain complexity with the growing number of stakeholders that must be coordinated to deliver meals to the consumer on time.

For instance, a store manager may have to use several separate ordering systems to order supplies from different suppliers.

Fortunately, transformative innovations in technology and the advent of multi-party cloud computing platforms enable completely new models to address these growing challenges.

These models can severely disrupt the old guard in the industry by providing orders of magnitude of improvements in customer service and customer value.

Download this white paper and learn how one leading global fine & casual dining restaurant opted to move beyond spreadsheets & legacy ERP systems.