A Clear Picture of Transformation

Critical procurement and sourcing decisions require a clear picture of what occurs throughout your team, especially when your team spans several continents. The new CPO at a US$7billion international consumer goods packaging manufacturer identified several challenges in getting a clear picture of the global procurement organization she now oversaw. There was no standardized strategic sourcing process, the global procurement staff had not received recent procurement training and staff reports were unclear, with different information being reported by each unit.

The organization’s CPO approached the ISM School for Supply Management, an ISM Services company, because of the organization’s reputation and its ability to provide a comprehensive analysis instead of a short-term approach that might address a few issues but not the root causes of deficiencies. The client wanted to work with a true consulting partner that would work with them to implement the plan, not just give them a plan to follow. Additionally, the client liked the school’s ability to deliver the content in multiple languages and in multiple countries.

ISM School for Supply Management began by consulting with the CPO and the procurement leadership team to help select and roll out a standardized sourcing process and deliver a professional development program to elevate the staff’s skills across multiple global locations.