Papers

2018 Benchmark Report: 12 Ways to Measure Business Spend Management Success

The 2018 Business Spend Management Benchmark Report compiles data from actual business spend behavior of global Coupa customers to analyze 12 key performance indicators (KPIs) vital to your business. By Coupa

May 23, 2018

Finance, Procurement and Operations leaders today face more pressure than ever to get more value out of every dollar their business spends, improve efficiency, and minimize risk.

As business leaders turn to comprehensive cloud technologies for core business functions and needs, such as Human Capital Management (HCM) and Customer Relationship Management (CRM), many are also investing in cloud-based, suite solutions for Business Spend Management (BSM.)

BSM is a software category that offers solutions for procurement, contract management, sourcing, inventory management, expense management, supplier management, and spend analysis.

Coupa, the cloud platform for business spend, is recognized as a leader in Business Spend Management by industry analysts Gartner, Forrester and IDC.

With $570 billion in business spend under management, Coupa offers unprecedented insights into actual, not survey-based, business behavior.

The Coupa Platform is powered by Community Intelligence, an engine which listens to the entire spend database thinks, using the latest machine learning, and prescribes actionable steps that drive business results and value.

This report, which presents data from Coupa Community Intelligence, provides 12 of the most important BSM key performance indicators (KPIs) across four categories:

  • Process Efficiency: How efficient are your transactional processes for procurement, invoicing and expense management?
  • Digitization: How successful have you been in digitizing your business spend management practices?
  • Compliance: How effectively are you driving compliance through business spend management?
  • Savings: What is the bottom-line impact of your sourcing and procurement efforts? 

Unlike other benchmarks in the industry, this report is the first to provide KPIs based on actual spend transactions instead of subjective surveys.


Log in to download this paper.
Auto-login on future visits.
Forgot your password? · Not a member? Register today!

What’s Related

Resources

The Strategic CFO in a Rapidly Changing World
A study of more than 500 CFOs and senior finance executives conducted by the Economist Intelligence Unit and commissioned by Coupa, reveals that…
2018 Benchmark Report: 12 Ways to Measure Business Spend Management Success
The 2018 Business Spend Management Benchmark Report compiles data from actual business spend behavior of global Coupa customers to analyze 12…

News

Study Shows CFOs Lack Visibility Into Their Organization’s Business Spend Management
CFOs may not always be the most publicly visible executives compared with CEOs and other senior leaders, but in a rapidly changing world full…
More News