Finance, Procurement and Operations leaders today face more pressure than ever to get more value out of every dollar their business spends, improve efficiency, and minimize risk.
As business leaders turn to comprehensive cloud technologies for core business functions and needs, such as Human Capital Management (HCM) and Customer Relationship Management (CRM), many are also investing in cloud-based, suite solutions for Business Spend Management (BSM.)
BSM is a software category that offers solutions for procurement, contract management, sourcing, inventory management, expense management, supplier management, and spend analysis.
Coupa, the cloud platform for business spend, is recognized as a leader in Business Spend Management by industry analysts Gartner, Forrester and IDC.
With $570 billion in business spend under management, Coupa offers unprecedented insights into actual, not survey-based, business behavior.
The Coupa Platform is powered by Community Intelligence, an engine which listens to the entire spend database thinks, using the latest machine learning, and prescribes actionable steps that drive business results and value.
This report, which presents data from Coupa Community Intelligence, provides 12 of the most important BSM key performance indicators (KPIs) across four categories:
Unlike other benchmarks in the industry, this report is the first to provide KPIs based on actual spend transactions instead of subjective surveys.