US Foods Implements FourKites Real-Time Tracking Platform for Its Logistics Operations

US Foods, which runs one of the largest refrigerated supply chains in the country, evaluated several players before deciding on FourKites.

“We are impressed with FourKites’ ability to work with carriers of every size and integrate with in-cab ELDs and driver cell phones,” says Ray Kredell, Vice President of Operations at US Foods.

“It was important for us to partner with a technology provider trusted by our carrier and broker network.”

With the implementation of FourKites, US Foods will be able to access real-time location informationand the ETAs of every truck carrying its products.

With access to rich information across their carrier base, US Foods’ customer service team can proactively manage exceptions and provide answers immediately, without calls to dispatchers or drivers.

The ability to see all active loads on a map with easy-to-access, hover-over details allows everyone, including end-customers, to be on the same page and united under one goal - on-time and hassle-free deliveries.

In the coming months, US Foods will begin rolling out the FourKites platform beyond the logistics customer service team.

With Sales, Warehouse Operations, and other internal teams all on the same page, they can reduce redundancies and streamline operations, providing the same great customer service more efficiently.

“US Foods has a long history of building an innovative supply chain. We are extremely proud to partner with such a dynamic organization and see our cutting-edge connected-devices platform making a huge difference in a short timeframe,” said Matt Elenjickal, CEO, FourKites.

FourKites comprehensive real-time Tracking platform is powered by a robust network of 45+ relationships with all the major GPS providers, and is the strongest ecosystem of data of its kind for shippers, 3rd party logistics companies, and freight brokers.