At Lanter Delivery Systems, customers don’t have time to wait for standard shipping. They need reliable pre-8am, next day delivery. And, they need to know the shipment is on its way and when it will arrive; because every minute counts.
Lanter requires the best in shipment management, end-to-end tracking, and reporting. Out-of-the box barcode scanning technology simply couldn’t support the exceptional service that Lanter stands behind. Given these challenges, they contacted Supply Chain Services.
From day one, Supply Chain has been by their side. Lanter created proprietary software to track real-time shipment information from origin to destination. A Supply Chain consultant met with them to determine our rugged mobile computing needs; and, answer questions about integration of barcoding readers with their software.
Their platform needed to quickly, and accurately track shipments through every step of the process –from pick-up to cross-docking to delivery. And, provide their customers with on-demand visibility—especially important to their night-unattended – Pre8am service. Supply Chain Services developed a rugged mobile computer solution that could support their processes.
Lanter delivery agents are out in the field—on-the-go and in a rush to make deliveries on time. Their barcode scanning systems have to meet the rugged conditions found on docks; in rural areas; or, even in those places time and cell towers have forgotten.
As specialists in reliable data collection, Supply Chain has been their single source for design, integration, implementation, and support of our mobile computing delivery technology platform. Supply Chain identified the right rugged mobile computer to meet their delivery challenges; incorporating multiple pieces of hardware into a single, convenient device with superior flexibility, connectivity, and reliability.
Thanks to Supply Chain, they can easily track packages end-to-end; deliver shipment status visibility; and, have significantly improved their internal business processes for analysis, forecasting, and planning. Supply Chain—Partners in making Lanter the leading source for dependable, time-sensitive transportation and delivery.