Transportation News

Secure Transportation for Urgent High Value Products

A premier national cosmetics chain was in need of a reliable, flexible and secure transportation solution for the delivery of its high value products, especially in times of urgency.

When the core of your business is focused on having the right products on the right shelves at the right time, you need a transportation solution that is consistent.

And when those products are high-value, you need a transportation carrier with secure facilities, trustworthy employees and visibility into your supply chain.

When volumes increase during the busy holiday season, special projects, and other promotions, this national cosmetics chain needed a reliable carrier who could make the commitment to providing the appropriate equipment levels and staff.

PITT OHIO built a strong, reliable reputation with the cosmetic chain with a daily LTL move from Maryland to Michigan, the only carrier to offer next-day service on a consistent basis.

When PITT OHIO exceeded expectations with this differentiator, the cosmetics company looked to PITT OHIO when they needed volume commitments, secure facilities and trustworthy drivers during their busy holiday season, special projects and other product promotions for their inbound loads from New Jersey, Eastern PA, Ohio and Michigan.

In addition to its award-winning Less-than-Truckload service, PITT OHIO is a solution-based, problem solving transportation provider. After collaborating with the customer on their needs, PITT OHIO developed a crossmode solution equipped to handle high value/timesensitive freight.

PITT OHIO was able to deliver this cross-mode solution through its asset-based TRUCKLOAD service provided by ECM TRANSPORT. PITT OHIO solved the problem by committing truck capacity, whether LTL or TRUCKLOAD, during the cosmetics chains’ busy holiday season, special projects and other product promotions.

The national cosmetics chain also had concerns around theft and needed to work with a transportation provider who had reliable drivers and vehicles and secure facilities to protect their high value products.

PITT OHIO was able to provide this peace of mind because it owns all of its own vehicles, conducts extensive background checks on all of its company employed drivers and has 24/7 security at all of its facilities.

PITT OHIO and its TRUCKLOAD division, ECM TRANSPORT, provided strong and clear communication and exceeded expectations with proactive status updates through its customer service team.

  • Consistent 98%+ on-time service within strict appointment schedule
  • Availability of trucks when needed, even in times of urgency
  • Peace of mind resulting from clear visibility into supply chain
  • Respectful staff and drivers
  • Strong and clear communication channel
  • 0 reports of theft or burglary

Related: PITT OHIO Wins Two 2016 Quest for Quality Awards

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Article Topics
Best Practices   Transportation   Transportation Management   Less-than-Truckload   All topics


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