Transportation News

Retailers Versus The Amazon Effect

Amazon has set the standard for customer service and today every consumer expects every retailer to have the same service capabilities from their e-commerce business including an integrated transport management system to provide accurate, on-time delivery of customer orders.

Consumers are enamored with Amazon and its superb treatment of its customers, providing customers with visibility to their orders from dock door to the final destination – all shipped within a timeframe that ranges from a few hours to a few days.

Consumers expect every retailer they order from to have the same customer service capability.

While this may not be fair, its reality, and retailers need to revamp their operations to comply.

E-Commerce businesses need to provide accurate, on-time delivery of customer orders to keep customer satisfaction and profits up, but successful shipments for the right price require a transportation management system (TMS) that integrates with e-commerce platforms.

By integrating with a TMS, e-commerce businesses get complete control over carriers, rates and modes of transportation and can gain access to more quality carriers across all modes, offering the most competitive rates and opportunities for freight consolidation.

E-commerce platforms integrated with Kuebix TMS put world-class shipping power within the reach of any business, regardless of the size.

E-commerce businesses have a one-stop transportation shop to choose any transportation mode and services at their fingertips when their e-commerce platform is integrated with a TMS, creating flexibility in deliveries, such as consolidation opportunities.

A TMS provides the ability to batch, rate, schedule, track and analyze orders for improved operations when serving customers, creating greater efficiencies and lowered costs.

Using an e-commerce platform integrated with Kuebix TMS streamlines logistics operations to control costs, ensures delivery accuracy and speed, and enhances customer service.

Recently, Kuebix integrated with e-commerce platforms, Big Commerce and Shopify, allowing merchants to better serve customers. Real-time visibility across the entire supply chain from checkout cart to the end user’s door allows you to communicate estimated delivery times and supply alerts if a shipment will be delayed.

Because Kuebix TMS supports all modes, including parcel, Less-than-Truckload (LTL) and Truckload (TL), e-commerce you can choose whether it is more profitable to ship heavier items via LTL than the traditional parcel method.

With an integrated TMS, e-commerce merchants are empowered to choose the best mode that best accommodates each shipment’s freight amount, weight and dimensions; distance to destination; delivery speed and priority; special handling requirements; and other direct-to-consumer variables.

Kuebix TMS offers advanced analytics to monitor and influence issues at a granular level, allowing managers to quickly visualize freight spend savings or carrier performance.

Access to the most competitive rates from all transport modes boosts sales as more customers expect competitive pricing on shipments. Merchants are able to see their logistics operation as a profit center, rather than a cost center by saving on delivery costs.

Kuebix TMS offers full tracking and visibility of your freight expense down to the SKU level across every mode and along every step of its journey.

Got an e-commerce shop? Look into how you can better price your transportation transactions so you don’t lose money and so that your customers will get their orders when they want them. Contact Kuebix today.

Related Article: Transportation Predictions That Will Shake-Up the Supply Chain Industry In 2018

Related White Papers & eBooks

Download the Paper

Say Goodbye to Your Outsourced 3PL New!
In this eBook, we explain how companies that switch to the right TMS, experience a 10%-20% ROI on their freight spend in a matter of months, and how by taking back the management of their logistics operations in-house they make better shipping decisions every day. Download Now!


Download the Paper

The Complete Buyer’s Guide to Transportation Management Systems
There is almost no limit to how a Transportation Management System can benefit your unique supply chain, but the key to success is finding the right one for your goals, so, before selecting a TMS, use the 12 questions in this buyer’s guide to find the best solution for your company. Download Now!


Download the Paper

Effectively Managing Big Data in Your Supply Chain
In this white paper, we’ll explain what the term “big data” means to the typical supply chain, introduce effective strategies for managing and leveraging that data, show how one grocer is using predictive analytics to harness its own big data, and explain the “first steps” that companies need to take down the path to effective management of their big data. Download Now!


More Resources from Kuebix


Article Topics
Best Practices   Transportation   Transportation Management   Amazon   Ecommerce   TMS   All topics


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The 24|7 Team is your direct pipeline to solutions for your business challenges. It's your opportunity to have supply chain and logistics experts look at your specific challenges and needs, and give you free, no-obligation advice, solutions, and information.

The 24|7 Team will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your Request for Proposal list.

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Transportation RFP/RFI

The Transportation RFP is your direct pipeline to solutions for your transportation challenges. It's your opportunity to have logistics experts look at your specific transportation challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request.

Choosing the perfect software or system can be an indomitable challenge. Using this transportation/TMS RFP will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your Request for Proposal list.

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The Warehouse Management Systems (WMS) RFP is your direct pipeline to solutions for your WMS challenges. It's your opportunity to have logistics experts look at your specific WMS challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request.

Choosing the perfect WMS solution can be an indomitable challenge. Using this WMS RFP will simplify the task of creating a database of likely partners, building your knowledge base, and preparing your WMS Request for Proposal list.

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Software/Technology RFP/RFI

The Software/Technology is your direct pipeline to solutions for your logistics information technology challenges. It's your opportunity to have logistics experts look at your specific technology challenges and needs, and give you free, no-obligation advice, solutions, and information specific to your request. Whether it's WMS, TMS, Mobile or Cloud, our pros can help.

The companies listed below have agreed to respond to your request for in-depth information and follow-up. Your request is totally confidential.

Executive Education RFI

The Logistics and Supply Chain Education RFI can help you identify the schools, coursework, continuing education, distance learning and certification opportunities available from leading logistics educational institutions.

Upgrade and improve your logistics and supply chain skillsets. Whatever route you choose—advanced degree, executive education, certification or distance learning—the time and money you invest in your education today can pay off in continued career success tomorrow. Contact leading universities and professional institutions for the information you need to prepare for the future.

Third Party Logistics RFP/RFI

This 3PL Request for Proposal (RFP)/Request for Information (RFI) can help you find the 3PL and 4PL providers that can meet your specific 3PL service challenges and needs. The 3PL companies below will provide free, no-obligation third-party logistics advice, solutions, and information.

Ask your 3PL questions, you'll get answers. Simply complete the information, and detail your 3PL challenges. Then, check off the third-party logistics companies that you want to review your request.

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