Resnick Distributors Reduces Labor Costs by 30 Percent

The Lucas solution at Resnick includes Jennifer™ Mobile for voice picking running on Zebra (Motorola) MC3100 mobile computers, the Engage Management Dashboard, and the Lucas Work Execution Server.

Since installing the system last year, Resnick has seen a 30 percent reduction in labor costs and a 60 percent reduction in errors.

Using the Engage dashboard, managers can view the status of work and make immediate decisions about allocating workers to different areas.

“We have greater accountability where we didn’t have accountability before, and managers have real-time data that they need to do their jobs better.

There are no delays. Selectors also like it better. It’s easier; they wouldn’t want to go back to paper. We have also eliminated errors, we are filling shorts quicker, and training time for new selectors is less than a day. This is a fundamental cultural change for our operation.”

The Lucas Mobile Work Execution System integrates with Resnick’s WMS, PowerHouse/WMS from QSSI. The Lucas software allowed Resnick to optimize picking processes and the Engage Dashboard provides real-time insight into voice picking productivity, work in progress, exceptions, and other operational data.

Jennifer Mobile applications are used for picking across all areas of the DC, including in coolers and freezers. All Jennifer applications support the use of voice direction and speech recognition as well as barcode scanning and display information.

“Regional distributors like Resnick are hyper-focused on improving DC operations to support long-term growth,” says Jeff Slevin, Chief Operating Officer of Lucas Systems. “Our mobile work execution solutions help them meet that goal by optimizing hands-on processes for workers and giving supervisors tools to manage operations. Best of all, DCs can achieve dramatic improvements in efficiency and customer service and enhance flexibility to adapt processes to changing business needs.”