National Health Service Blood Supply Chain Study

Learn how The National Health Service, one of the biggest healthcare organization in the world, optimized its blood supply chain by leveraging data intelligence.


The National Health Service (NHS), the world’s largest health care organization, has implemented a new supply chain planning system for managing the United Kingdom’s blood supply.

Working with the Chartered Institute of Logistics Transport, we created a 4 minute video (above) showing the UK blood supply chain and the new system, which I think you will find interesting.

If you are in the healthcare industry, it’s a unique application with distinctive healthcare features and implications for countries around the world.

If you are in another industry, it’s still pretty amazing to see how supply chain planning is accomplished for the blood supply for a country the size of the UK.

The backstory is that the NHS had a manually-intensive push approach for managing a rather complex supply chain: a team of 3000 people, 6000 units delivered every day, hundreds of hospitals, blood components of all kinds, and around the clock demand.

They transitioned to a demand-driven pull approach for a network that goes from blood donation to the end patient and all the steps in between. Their new system starts with electronic signals that communicate real-time demand from hospitals, which is then translated into a pull signal back through distribution, manufacturing, collection and supply. NHS calls it a comprehensive “vein-to vein” model. 

Because the system is now highly automated, it has relieved hospitals of the time-consuming effort to order, manage and replenish blood supplies. The end result is an exceptionally patient-focused service that reduces costs, frees up hospital delivery costs and wastage, and insures a safe and stable blood supply for England.

Photograph by Toby Melville, Reuters

Source: ToolsGroup

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ToolsGroup is an innovation partner for companies who want to achieve highly accurate forecasts, outstanding customer-service levels and less global inventory. ToolsGroup provides software that analyzes demand history across multiple dimensions allowing for more reliable forecast and inventory targets to master demand volatility and deliver service level excellence. Our innovative and advanced technologies enables the improvement and automation of the planning processes. These solutions span key supply chain planning areas such as Demand Planning, Demand Sensing, Promotion Forecasting and Inventory Optimization. We have more than 250 customers worldwide and one of the highest customer retention rates in our industry.



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