Transportation News

LTL Provider Roadrunner Freight Talks about Logistics Technology & Supply Chain Innovation

Frank Hurst, president of LTL provider Roadrunner Freight, a division of Roadrunner Transportation Systems, recently spoke with SMC³ about how the company uses its logistics technology products and how the carrier views innovation.

Carrier Questions & Answers

Logistics technology company SMC³ works with some of the leading service providers in the transportation and supply chain industry, giving them the tools to optimize their less-than-truckload operations.

Frank Hurst (pictured above), president of Less-than-Truckload (LTL) provider Roadrunner Freight, a division of Roadrunner Transportation Systems, recently spoke with SMC³ about how the company uses its logistics technology products and how the carrier views innovation.

How does Roadrunner view evolving supply chain technology?

The evolution of supply chain technology will never stop, and we are meeting this challenge head-on.

Technology is at a forefront of our service based recovery and critical to our success in driving improved service, driver retention and recruitment as well as network enhancements.

Scott Cousins, our CIO, has completely revamped and reorganized our IT team to be very nimble and closely aligned with the individual needs of the business.

Over the past year, we created a technology center at our corporate office in Downers Grove and have hired over 50 IT professionals.

We have brought in some incredible talent and they continue to amaze me with projects they are working on.

How has Roadrunner used SMC³ products to excel in the industry?

SMC³ products have given us a robust toolset to automate processes, gain better insights and more precisely manage our shipment data.

The integration with RateWare XL allows us to rate hundreds of thousands of shipments across every zip code combination and class within our rate base.

This has given our team more power to quickly build custom solutions for customers.

Additionally, the integration of SMC³ products with our billing and rating system as well as online web tools ensure timely updates to our rate base.

The SMC³ web tool also gives us access to an easy tool to use during the analysis of complex large batches of rates.

CarrierConnect XL is a game changer for our business. Customers utilizing this platform have the ability to take advantage of our day specific transit times and utilize the service offerings we have at an economical price.

Additionally, with the market changes we have seen over the past year, the Cost Intelligence System has been instrumental in the pricing decisions and yield management strategies we have implemented. It has been the primary costing tool since its implementation.

Having the ability to receive customized information and analysis as well as run reports and create data sets has allowed our pricing and sales teams to develop creative pricing programs that are a win-win for us and our customers.

Why is it necessary for carriers to partner with technology providers like SMC³ in the current climate?

Technology isn’t fading. It’s growing more and more important in our industry each day.

Twenty years ago, technology wasn’t as vital to the shipper or throughout the process of moving freight across the country.

Now, technology is driving our industry and shaping not only how shippers quote, book, and track but everything in between.

As the lines between technology and transportation continue to blur, carriers will continue to have to invest and partner with leading third parties such as SMC³.

These partnerships can help carriers understand when benchmarks and expectations change while helping carriers adapt and even pull ahead of the competition.

Related Article: SMC³ Adds Volume Less-than-Truckload Pricing API to Its Suite of Rating Solutions

SMC³ Adds Volume Less-than-Truckload Pricing API to Its Suite of Rating Solutions

Related Resources

Download the Paper

Why eShipping Selected the SMC³ Platform for Transactional LTL API Connectivity
In this SMC³ case study, Chad Earwood, CEO of eShipping, describes how they integrated the SMC³ platform for transactional LTL API connectivity, and by using the high-horsepower, analytical APIs RateWare XL and CarrierConnect XL they are able to obtain immediate LTL rates and even audit LTL pricing. Download Now!


Download the Paper

Transportation APIs & the SMC³ Platform
These data sheets detail how the SMC³ Platform offers the only transportation APIs designed to go beyond simple connectivity to deliver service orchestration for logistics service providers, shippers, carriers, and technology providers. Download Now!


Download the Paper

The Single Source for LTL Pricing & Transit Information
The SMC³ Platform empowers 3PLs and Shippers of any size to successfully navigate and optimize the LTL shipment arena, choose the level of computing power based on your specific needs and operating environment with a technology platform offering the best of all worlds. Download Now!


More Resources from SMC³

 

Jump Start 2019 | Conference Details | The Definitive Supply Chain Intelligence Gathering

Jump Start 2019 Conference


Article Topics
Best Practices   Transportation   Transportation Management   Less-than-Truckload   LTL   All topics


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