Behind The Scenes of $280 Billion in Online Sales

Online retail seems so simple – all it takes is a couple of clicks on a site like Amazon, and mere days later a package comes knocking on your door. But how does the entire e-commerce supply chain really work?


We all find it very convenient to order online from a site like Amazon.

But once we press the “buy” button, we don’t give the purchase a second thought until it arrives, and if it’s late, we’re quick to raise hell.

But have you ever wondered what happens exactly behind the scenes when you press that “buy” button?

It may surprise you that before a package is shipped to your door, it may have gone through the hands of dozens of warehouse workers who need to find, package and prepare your product for shipment.

Your purchases don’t magically fall from the sky – it’s all kept in warehouses and those warehouses are staffed by people who apparently work in such terrible conditions that a Chinese person making iPhones in China suddenly has it good.

The infographic below alleges some pretty bad stuff going on in the online warehouses, including 12 hour shifts with few breaks, earning minimum wage, being fired if you use a mobile phone, extreme temperatures, health risks such as back pain and arthritis, and loss of workers rights if you are a temp worker.

Related: A Dirty Little Secret On How We Get Our Packages

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Source: BusinessInsurance.org

At Newcastle Systems, the single most important point is related to the potential 12 miles workers walk each day. Amazon’s warehouses can be as large as 800,000 square feet. eBay Enterprise distribution center has a distribution center size of 1,000,000 square feet. While the consumer receives a nice little package delivered to their door, consider the effort, equipment and miles it takes for the warehouse workers to make it happen.

Potential health and safety risks also stand out to us at Newcastle Systems. Every job has a risk and we strive to empower company leaders with the best equipment for minimizing health risks.

Newcastle Systems are committed to providing the right equipment and methods for warehouse workers to save steps, lower health risks and improve productivity. In a very short time, businesses realize a return on investment and profits grow.

Mobile Problem Solving at Amazon - Case Study
Cart Designed by Amazon. Powered by Newcastle Systems

If you are ready to think differently about how you manage power to eliminate wasted steps, you will find this White Paper valuable:
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Mobile Computer Carts
Mobile Stand Up Workstations

Newcastle Systems is a provider of workplace mobility solutions that include a range of mobile computer carts for every mobile workstation need and a unique power pack system that enables companies to maximize workplace efficiencies with smaller investment. Newcastle Systems mobility solutions are in place around the world helping reduce footsteps in warehouses, speeding receiving operations, improving staffing efficiencies in retail, and providing convenience and ergonomic benefits for employees in many sectors including Manufacturing, Education, Distribution, Military and other Government entities.



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